Shipping policy

Shipping Policy

Last Updated: August 22, 2026

At Apnacart, we want your shopping experience to be simple and convenient. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

  • Orders are generally processed within 1–3 business days after payment/order confirmation.

  • Orders placed on weekends or public holidays may be processed on the next business day.

  • Once your order has been shipped, you will receive shipping/tracking information when available.

2. Delivery Time

For orders within India, the estimated delivery time is generally:

5–10 business days

Delivery times may vary depending on your location, courier availability, weather conditions, holidays, or other circumstances beyond our control.

Remote and certain difficult-to-reach locations may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may offer free shipping on selected products, orders, or promotional periods.

4. Order Tracking

Once your order has been dispatched, we may provide a tracking number through email, SMS, WhatsApp, or your order confirmation page.

You can use the tracking information to check the status of your shipment.

Please allow some time for tracking information to become active after dispatch.

5. Incorrect Address

Please carefully check your delivery address before placing your order.

If you provide an incorrect or incomplete address and the package cannot be delivered, additional shipping charges may apply for re-delivery.

Once an order has been shipped, we may not be able to change the delivery address.

6. Delayed or Lost Orders

While we work with reliable shipping partners, delays can occasionally occur due to:

  • Weather conditions

  • Public holidays

  • High order volumes

  • Courier delays

  • Incorrect address information

  • Remote delivery locations

  • Other circumstances outside our control

If your order appears to be significantly delayed, please contact us at skzeeshanyahoo@gmail.com with your order number so we can assist you.

7. Damaged Packages

Please inspect your package when you receive it.

If the package appears seriously damaged, please take photographs/videos of the package and product before using or disposing of the packaging and contact us as soon as possible.

This documentation may be required to process a replacement or other resolution.

8. Missing Items or Wrong Products

If you receive an incorrect, incomplete, or missing item, please contact us within 48 hours of delivery at skzeeshanyahoo@gmail.com.

Please include:

  • Your order number

  • Photos/videos of the package

  • Photos of the product received

  • A brief description of the issue

We will review the issue and provide the appropriate resolution.

9. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: skzeeshanyahoo@gmail.com
Business Name: Apnacart

We are happy to help with your order and delivery questions.